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Support

Technical and account issues are prioritized on business days

For onboarding, billing, or technical questions, reach us through the channels below.

Contact channels

Pick the option that fits best. For urgent production issues, email us with your account and request ID.

Email support

Write to [email protected] and we will get back to you.

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Telegram

Follow the channel or message support for updates and help.

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Developer docs

Quickstart, auth, REST, and WebSocket guides.

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Response notes

On business days we prioritize production outages and auth issues. General questions are usually answered within 1–2 business days.

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